Refund policy

30-Night Happy-Cat Trial

 

Not calmer, slower to eat, or happier within 30 nights of delivery? Email hello@prowl.pet and we'll refund your order — and you keep the set.

 

Damaged or wrong item: send a photo within 7 days and we'll replace it free.

 

Refund timing: refunds are issued to your original payment method within 5–10 business days of approval.